Creating inclusive cultures with empathy
Inclusion has never been more important than right now. With a global pandemic forcing us all to adjust our lives and racial tensions that have hit a peak all over the world, understanding the struggles others are facing is imperative to successful conversations and team collaboration. But how do we approach these undoubtedly difficult conversations? And what do we do when we want to change our culture but don’t know exactly how to do it? We engage empathy.
This talk will guide you through the process of creating inclusive, collaborative teams with empathy. You will learn to define empathy on your own terms; tap into your past experiences that will help put you in the correct mindset for inclusion; and break down the model that operationalizes engaging empathy in a way that supports diverse teams.
Sharon Steed is an international keynote speaker, author and founder of Communilogue, a corporate empathy and communications consultancy. She is a subject matter expert on empathy at work; she helps teams revolutionize the way they communicate, collaborate and approach diversity and inclusion by engaging empathy.
Sharon has spoken at companies and conferences in 17 countries spanning five continents, with a focus on improving team communication and collaboration through engaging empathy and vulnerability as a professional asset. She has given a TEDx talk on empowering insecurities.
A lifelong stutterer, Sharon uses her speech impediment to both teach what empathy is and to inspire audiences to engage in empathy actions daily. An author and course instructor for O’Reilly Media, Inc., her eBook Empathy at Work is available in the O’Reilly library. Sharon’s LinkedIn Learning course “Communicating With Empathy” has over 400,000 views. A native of the midwest in the United States, she currently lives in Pittsburgh, USA.