Intervision – Tutorial
In the medical sector, the power of interpersonal communication, feedback and ‘what can we learn from each other” is well understood. In Dutch medical education, especially in General Practitioners vocation, this experience is institutionalized in ‘peer-to-peer coaching’. It is known as “Intervision”. The power of intervision is about the exchange and sharing of personal experiences in relation to work and attitude. During intervision one member of the group poses a personal affected work related question or experience to which peers react by means of questions, feedback and solutions following a structured program. In general an intervision reunion takes about 2 hours. Intervision is based on voluntary, equality, trust and safety. This means that hierarchical positions are not allowed and discussions remain safe within the group.
It is understandable that we are technical driven in IT. On the other hand we know that providing value has everything to do with how we work together. Working together means that we have to communicate and to collaborate with other people. Are you able to deal with the complex interhuman interaction and do you reflect on your reactions and thoughts? In the intervision session you are able to share your experiences with peers so that you can affirm your view or to acquire adifferent view and receive practical and personal suggestions from them.
During this tutorial we introduce the concept in more depth and explain the principles of intervision and have one real intervision reunion. To create a trustworthy and confidential situation during the tutorial an experienced intervision mentor, is available. This mentor will guide you through the rules of conduct of intervision and she will be assisted by an IT colleague. You must actively participate by telling your personal experiences. We therefore ask you to prepare a case.
Some examples of questions that could be addressed are:
• How do you experience the collaboration in your team and your role in it?
• How to deal with pressure concerning your work?
• What makes working (more) fun in your current assignment?
During the tutorial attendees will work in a small groups (up to 10 persons per group) guided by a mentor coach and the tutorial will start with a general introduction. The group will be guided inapplying various challenging teaching methods such as a ten-steps method: an exploration of (personal) questions will prevent you to draw conclusions or give advice too quickly. Or the gossip method: a case will be discussed by the group without the contributor of the case: the contributor is allowed to listen and become aware of his convictions and actions. After the tutorial the attendees have experienced the effect of intervision and will be able to introduce this method in their own organizations.
The tutorial will be given by Wilma Spinnewijn (she is the mentor) and Ard Kramer (the experienced IT manager).
– PEOPLE – COMMUNICATION – ETHICS
Wilma Spinnewijn is a general practitioner (GP), mentor and coach. During her formation as a GP she became interested in the educational aspects during medical formation. After her graduation she worked as a GP as well as a staff member in GP vocation and was an editor for a medical journal. In the Netherlands the Dutch GP Society enables GP’s to do an extra formation’s in a field of their interest. Wilma did the formation on mentorship and coaching. She now combines both interests working part-time in a practice and guiding workers in health-care.